I have thousands of dollars worth the jewelry from Fred Meyers. I fatefully take my jewelry in every six months.
6 months ago my husband dropped them off and didn't want to wait hours to have them cleaned and inspected so he went back the next day and they were not cleaned at all. We had to trust that they were inspected. This week was 6 months later. Told me to come back in an hour, I went back in a hour and a half and they hadn't been touched.
I talked to the manager about this happening again, all she said was that's really unusual and she heard that they were slammed on Sunday.
I don't see how happening to me twice in a row could be an unusual thing. If you're buying you get complete attention but they clearly don't care about checking your jewelry even though for the life time warranty you have to have them checked every six months.
Product or Service Mentioned: Fred Meyer Jewelers Ring Cleaning Service.
Reason of review: Poor customer service.